Nonprofit Account Manager

Nonprofit Resources Position Description: Account Manager
Account Managers provide leadership to the staff serving a client. They are the liaison between Nonprofit Resources leadership and the client leadership. This position is responsible for overseeing the successful execution of the client's or project's scope of work. Compensation varies by experience, education, and skills.

Duties may include, but are not limited to:
Board Management:

• Support the mission and programs
• Maintain healthy Board and Committee communication
• Execute the strategic plan as directed
• Perform fiduciary function, including executing contracts
• Maintain Board minutes
• Provide secure and confidential maintenance of all information and assets

Membership:

• Manage association activities related to membership
• Plan, supervise, and/or execute member services
• Manage promotion and retention programs
• Evaluate results and recommend actions to achieve goals
• Manage member communication, including newsletters, general mailings, ballots, and surveys

Leadership:

• Coordinate with supporting departments, including Finance, Web, Graphics, IT, and HR
• Lead meetings as required
• Serve as liaison for day-to-day client-staff matters. Oversee the scope of work and resources needed to achieve goals

Communication:

• Production of publications, journals, newsletters, brochures, and directories
• Ensure healthy communication with members

Programming:

• Execute the client’s programs, maintaining budget objectives

Finance:

• Monitor the annual budget. Ensure timely and accurate financial reports, bill payments, and revenue processing
• Facilitate payment of Nonprofit Resources management invoices

Required skills:

• Ability to travel to work-related events
• Initiative to learn about the industry and relevant concerns
• Consistent and dependable work ethic to meet and exceed deadlines
• Ability to work independently and prioritize team time
• Project management skills, including planning, delegating, task facilitation, and quality assurance
• Excellent written and verbal communication skills
• Ability to manage varied tasks in priority order and switch between clients and tasks
• Strong technical skills to work in a virtual environment:
• Microsoft 365 and online systems, including SharePoint and Teams

Preferred skills:

• Finance experience, including budget analysis and financial report interpretation
• Public speaking experience
• Online experience working in:
• Association Management Software (AMS) platforms
• Online event platforms
• Webinar or online meeting production

Required qualifications and experience:

• Excellent written and verbal communication skills
• Previous management and/or Project Management experience

Preferred qualifications and experience:

• Bachelor’s Degree, or higher education
• Experience working with associations and/or nonprofits, or AMCs
• Proven ability to work effectively in a remote environment
• Professional certification, such as a Certified Association Executive (CAE)

Job Type: Full-time
Salary: $25 – $29/hour, depending on experience, education, and skills.

Benefits:

• Flexible schedule
• Health insurance
• Dental Insurance
• Vision insurance
• Paid time off and Sick time
• Holiday Pay
• Parental leave
• Access to 401K and IRA accounts
• Professional development assistance

Work Location:

• This is a remote position, with occasional travel to South Dakota required.

Job Type: Full-time